Product. Delivery. Innovation.

Work hard

I'm a versatile product manager with 11+ years of end-to-end product experience, and 10 years of experience as a software developer. I use my technical and business development backgrounds throughout every project to discover what’s technologically feasible, what makes business sense, and where the two intersect.

My core competencies are:

Product

0-to-1 and established products alike. Highlights include:

  • Saving 1000+ person-hours monthly, by leading product development/management of a self-service portal.
  • Expanding total addressable market of marketing tool by 230 million people, by managing localization of trial product.
  • Validating the offering of a new clean-tech product, by leading product development and creating/iterating prototypes on customer feedback.
  • Streamlining the workflows of an M&A firm, by leading product development/management/UX of a new Business Information System.

Delivery

I’ve done product delivery management for 2+ years. Highlights include:

  • Implementing predictable support / service level agreements, by focusing team efforts, pushing for underlying issue fixes, creating and refining dashboards to simplify work prioritization.
  • Bringing my project's ticket backlog from ~1000 down to ~150 to stop looming work from impeding current issues, by mapping team skill sets, coordinating knowledge transfers to fill in gaps, and identifying ideal team-ticket matches.
  • Increasing velocity of team 60% over 9 months, by organizing backlog, unblocking development, and streamlining workflows.

Innovation

I follow a Lean Startup framework for innovation. In addition to my work under Product, some highlights include:

  • Reducing person-hours by 95% for production of life cast products, by assessing process, identifying available technology, creating proofs-of-concept, and developing the production workflows.
  • Salvaging an LA Live event, by reverse engineering mechatronic systems, communicating recommendations for new electronics, and implementing them in a timely manner.
  • Creating a cost-accessible electronics tinker kit, by identifying alternate materials and fabrication methods, sourcing parts, creating MVP and usage documentation.

Play hard

My favorite hobby is building things with wood, metal, electronics and code. Sometimes for money.

I promote STEAM education at events, and occasionally in classrooms.

I am a periodic Toastmaster, a champion live storyteller, and I put some of my stories on my Patreon: Shaun's Story Time.

Until some hip problems and life choices, I was an ultrarunner and endurance athlete, and I still immensely enjoy the outdoors.

I am a cooking tech wonk.

When I have rare quiet time, I enjoy reading the GatesNotes books.

For more Shaun

Here's my Linktree.